Question: What is Payloadz Express?
Answer: PayLoadz Express is the quickest and easiest way to sell a digital good online and have that good delivered automatically by our system. Any person can use this system to sell a file they own. With simple information about the product and file, the system is able to generate a link that can be used anywhere online that you want to make your item available for sale at. Customers click on the link to make a purchase for your item through PayPal. Once we have confirmed the payment, we provide the customer instant access to the file.

Read more about it in our official release here: http://express.payloadz.com/release.asp.

Listen to the interview on the release of the service here: Sell_Digital_Good_Downloads.mp3 (5 minutes long)

Question: How are files delivered to the Customer ?
Answer: Our system stores your file in a protected directory that can only be accessed through special links that are generated by the system when payment is made. The download is sent to the customer once our servers verify the payment has been completed with the PayPal servers. The special download link is presented to the Customer after they have completed payment at PayPal and is also sent to the email address they used during checkout. They can also use the Order Lookup System to retrieve their download.

You can view the payment and file delivery process using our sample product here.

Note: Our system tracks downloads by individual transactions, expires the link after a limited time, limits download link clicks, and monitors downloading IP addresses to prevent excessive downloading of the file.

Question: What are some examples of files that I can sell?
Answer: An author, creator, or copyright owner of any type of file can use the system to sell their item. Some examples are: an originally authored ebook on how to repair electronics, a piece of software, an original piece of music, or even photo images and video. Any file type can be sold on the system, with any type of extension such as: .pdf, .mp3, .wmv, .mov, .exe, .zip, .jpg, .sit, etc.

Note: A user may never use the system to sell copyrighted items that they are not the owner of. They may also never sell any malicious file such as a virus or trojan. Our system scans files searching for any type of file that may violate this policy.

Question: How much does it cost to use?
Answer: Creating a product and storing a file does not have any fees for files up to 10MB. Even then, you can still use the system to sell larger files, we just require that you complete the billing agreement process. PayLoadz does not charge you a fee when you sell an item. The only fees associated with a per sale basis are the PayPal fees for receiving payment. They are typically around $.30+2.9% or less of the sales price. Micropayment rates are also available from PayPal as well.

The only time you are required to pay for the PayLoadz Express service is when your total sales for a 30 day period exceeds $100. Once you exceed that limit, our system sends you an email notifying you that you need to upgrade your account. You can choose any of our existing account levels when this occurs. We will still process the incoming orders while you upgrade your account.

Question: Where can I sell my item?
Answer: Because our system generates a web address URL, it can be used anywhere. You can use the URL to create a store on your web page with purchase buttons that link to the GoLink address. You could also sell on eBay, in e-mails, or anywhere else. New! You can also sell directly from your MySpace Profile.

Our system also provides you with a snippet of HTML that also inserts a Buy Now button image that makes it even easier to make your file available for purchase.

Question: What email address should I enter?
Answer: The email address you enter in the product creation process is where all notifications will be sent to. This includes payment notifications from PayPal. Therefore it must be a working email address if you expect to receive payment for your item. If you already have a PayPal account, we suggest that you enter the Primary PayPal email address you have listed in your PayPal Account. If you do not enter a valid address, we will have no means with which to notify you of a purchase.

Question: What if I don't have a PayPal account?
Answer: You do not need to setup a PayPal account to begin selling on our system. However, if you do sell an item, you will need to create a PayPal account to claim your funds. When a customer purchases your item, PayPal will send an email to the address entered in the product creation process notifying you that you have funds waiting to be claimed from the purchase. You then simply go to PayPal and create a new PayPal account using the same email address. Once you have created your account, you then have access to the money that was sent to you. You can withdraw that money to a bank account, receive a check from PayPal, use it for online purchases, and more.

Question: I need more options than what's provided, how do I sell my item?
Answer: The PayLoadz Express system is intended to sell basic items. We will be adding an advance product creation form within a week of launch. If you need additional options, like multiple file delivery, an affiliate system, or a software registration key delivery system, please use the full version of the PayLoadz system.

Question: Can I use this to sell my file on eBay?
Answer: Yes, using PayLoadz Express, you can sell your item online. However, the system requires that you already have a PayPal account and that you set your PayPal Instant Payment Notification (IPN) Profile setting pointed to our IPN script at http://payloadz.com/pay/index.asp.

More instructions on how you can use the system to sell in digital auctions can be found here: http://payloadz.com/help/auction.asp

Question: I have a question not listed here, how do I get help?
Answer: For answers to questions not listed here, try searching our full knowledge base here. If you still cannot find the answer, please contact us.