Frequently Asked Questions
How are files delivered to the Customer?
What are some examples of files that I can sell?
How much does it cost to use?
Where can I sell my item?
What email address should I enter?
What if I don't have a PayPal account?
I need more options than what's provided, how do I sell my item?
Can I use this to sell my file on eBay?
I have a question not listed here, how do I get help?
Read more about it in our official release here: http://express.payloadz.com/release.asp.
Listen to the interview on the release of the service here: Sell_Digital_Good_Downloads.mp3 (5 minutes long)
Answer: Our system stores your file in a protected directory that can only be accessed through special links that are generated by the system when payment is made. The download is sent to the customer once our servers verify the payment has been completed with the PayPal servers. The special download link is presented to the Customer after they have completed payment at PayPal and is also sent to the email address they used during checkout. They can also use the Order Lookup System to retrieve their download. You can view the payment and file delivery process using our sample product here.
Note: Our system tracks downloads by individual transactions, expires the link after a limited time, limits download link clicks, and monitors downloading IP addresses to prevent excessive downloading of the file.
Note: A user may never use the system to sell copyrighted items that they are not the owner of. They may also never sell any malicious file such as a virus or trojan. Our system scans files searching for any type of file that may violate this policy.
Answer: Creating a product and storing a file does not have any fees for files up to 10MB. Even then, you can still use the system to sell larger files, we just require that you complete the billing agreement process. PayLoadz does not charge you a fee when you sell an item. The only fees associated with a per sale basis are the PayPal fees for receiving payment. They are typically around $.30+2.9% or less of the sales price. Micropayment rates are also available from PayPal as well. The only time you are required to pay for the PayLoadz Express service is when your total sales for a 30 day period exceeds $100. Once you exceed that limit, our system sends you an email notifying you that you need to upgrade your account. You can choose any of our existing account levels when this occurs. We will still process the incoming orders while you upgrade your account.
Answer: Because our system generates a web address URL, it can be used anywhere. You can use the URL to create a store on your web page with purchase buttons that link to the GoLink address. You could also sell on eBay, in e-mails, or anywhere else. New! You can also sell directly from your MySpace Profile. Our system also provides you with a snippet of HTML that also inserts a Buy Now button image that makes it even easier to make your file available for purchase.
Answer: The email address you enter in the product creation process is where all notifications will be sent to. This includes payment notifications from PayPal. Therefore it must be a working email address if you expect to receive payment for your item. If you already have a PayPal account, we suggest that you enter the Primary PayPal email address you have listed in your PayPal Account. If you do not enter a valid address, we will have no means with which to notify you of a purchase.
Answer: You do not need to setup a PayPal account to begin selling on our system. However, if you do sell an item, you will need to create a PayPal account to claim your funds. When a customer purchases your item, PayPal will send an email to the address entered in the product creation process notifying you that you have funds waiting to be claimed from the purchase. You then simply go to PayPal and create a new PayPal account using the same email address. Once you have created your account, you then have access to the money that was sent to you. You can withdraw that money to a bank account, receive a check from PayPal, use it for online purchases, and more.
Answer: The PayLoadz Express system is intended to sell basic items. We will be adding an advance product creation form within a week of launch. If you need additional options, like multiple file delivery, an affiliate system, or a software registration key delivery system, please use the full version of the PayLoadz system.
